the health strategist
institute for continous health transformation
and digital health
Joaquim Cardoso MSc
Senior Advisor for Health Transformation & Digital Boards
January 6, 2023
Executive Summary:
- Northern Light Health and UnitedHealth Group’s Optum have announced a strategic collaboration that will see Optum take over several of Northern Light Health’s operations, including revenue cycle management, information systems, inpatient care management, analytics, project management, and supply chain management.
- The partnership aims to improve the billing and scheduling experience for patients and providers, enhance digital capabilities, and utilize data analytics to anticipate patient and staff needs.
- As part of the collaboration, approximately 1,400 Northern Light Health employees will join Optum while continuing to support the health system.
- By outsourcing billing and support operations to Optum, the health system expects to save $1 billion over 10 years.
By outsourcing billing and support operations to Optum, the health system expects to save $1 billion over 10 years.
DEEP DIVE
Fiercer HealthCar
Paige Minemyer
Jan 5, 2023
Northern Light Health, an integrated delivery system in Maine, has entered into a strategic collaboration with UnitedHealth Group’s Optum.
Through the partnership, Optum will take over the heath system’s revenue cycle management, information systems, inpatient care management, analytics, project management and supply chain management, according to the announcement.
About 1,400 Northern Light Health employees will make the jump to Optum while continuing to support the health system, the two partners said.
The goals of the collaboration include enabling a better billing and scheduling experience for both patients and providers, enhancing digital capabilities for a better experience and more effectively harnessing data analytics to anticipate patient and staff needs.
“We are privileged to partner with Northern Light Health and build on their success by helping to transform the health care experience for patients, providers and communities across Maine,” said Dan Schumacher, chief strategy and growth officer of UnitedHealth Group, in the release.
Names mentioned
Dan Schumacher, Chief Strategy and Growth Officer of UnitedHealth Group,
Tim Dentry, the health system’s president and CEO
