Healthcare workforce crisis: How can organizations do more with less? [the role of AI and automation]


Executive Summary by:


Joaquim Cardoso MSc.
Health Transformation — Journal

September 19, 2022



What are the problems? 


  • Another problem is that, at many organizations, nurses spend nearly 50% of their time on administrative duties. 

  • Processes to document patient care, searching for needed information and supplies, and coordinating staff scheduling are just some of the areas that cause frustration.

  • From a data perspective, today, there is more individual patient and population data available to healthcare professionals than ever before.

What are the solutions?


  • Healthcare leaders are tackling this issue with the help of Robotic Process Automation (RPA) and Artificial Intelligence (AI);

  • Adopting tools to automate or streamline repetitive, time-consuming work processes can not only improve efficiency and productivity, but most importantly, give staff more time to focus on critical thinking work, patient care and, in turn, improve morale and work-life balance.

  • When it comes to data, unlocking this data and applying AI to predict patient risk and outcomes allows staff to prioritize patient care to deliver better health and wellness outcomes, and possibly save lives.

What is the message?


  • In the end, automation and AI are valuable tools that can work alongside existing clinical information systems …


(1) to improve workflows, 
(2) tackle clinician burnout, and 
(3) create a better informed, human-centered care experience,
(4) that increases clinician productivity and care quality.


In the end, automation and AI are valuable tools that can work alongside existing clinical information systems …

… to improve workflows, tackle clinician burnout, and create a better informed, human-centered care experience that increases clinician productivity and care quality.


Avanade
Tyler Blitz
August 2, 2022

Clinician burnout, staff shortages, and incredible demand sparked by COVID have ignited a workforce crisis in healthcare, possibly its biggest challenge today. 


A recent roundtable event, hosted by Microsoft and Avanade, shared inspiring information on how healthcare leaders are tackling this issue with the help of Robotic Process Automation (RPA) and Artificial Intelligence (AI).


Clinician burnout, staff shortages, and incredible demand sparked by COVID have ignited a workforce crisis in healthcare, possibly its biggest challenge today.

… healthcare leaders are tackling this issue with the help of Robotic Process Automation (RPA) and Artificial Intelligence (AI).


Often when employees hear about automation and AI initiatives they think, “Is my job going to be replaced by a robot?” 


An idea that often instills fear and creates resistance. 

However, AI is designed to improve the clinician’s workplace experience and allow them more time for the most important role — delivering care.


However, AI is designed to improve the clinician’s workplace experience and allow them more time for the most important role — delivering care



At many organizations, nurses spend nearly 50% of their time on administrative duties. 


Processes to document patient care, searching for needed information and supplies, and coordinating staff scheduling are just some of the areas that cause frustration. 

Adopting tools to automate or streamline repetitive, time-consuming work processes can not only improve efficiency and productivity, but most importantly, give staff more time to focus on critical thinking work, patient care and, in turn, improve morale and work-life balance.


Adopting tools to automate or streamline repetitive, time-consuming work processes can not only: (1) improve efficiency and productivity, but most importantly, (2) give staff more time to focus on critical thinking work, patient care and, in turn, improve morale and work-life balance.



Today, there is more individual patient and population data available to healthcare professionals than ever before. 


Unlocking this data and applying AI to predict patient risk and outcomes allows staff to prioritize patient care to deliver better health and wellness outcomes, and possibly save lives.


In the end, automation and AI are valuable tools that can work alongside existing clinical information systems …


… to improve workflows, tackle clinician burnout, and create a better informed, human-centered care experience that increases clinician productivity and care quality.


In the end, automation and AI are valuable tools that can work alongside existing clinical information systems …

… to improve workflows, tackle clinician burnout, and create a better informed, human-centered care experience that increases clinician productivity and care quality.

Originally published at https://www.avanade.com.

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