But all Specialties Have Made it a Permanent Fixture
Chief Researcher and Editor
Joaquim Cardoso MSc.
the health transformation . journal
November 2, 2022
Behavioral Health Remains the Leading Specialty in Telehealth Adoption
Chartis Group
October 2022
Key observations:
- The last 2 years have shown separation and staying power for many different service lines adopting telehealth.
- Behavioral health remains the clear highest adopter, with no indication of drop-off or significant impact from COVID surges.
- Primary care and medical specialties are consistently integrating telehealth into their care models more significantly than they did pre-pandemic.
Behavioral health remains the clear highest adopter, with no indication of drop-off or significant impact from COVID surges.
Primary care and medical specialties are consistently integrating telehealth into their care models more significantly than they did pre-pandemic.
Conclusions & Implications:
- Given the longitudinal trends of telehealth adoption over the last 2+ years, we are gaining clarity on what is likely to be a new normal across clinical service lines.
- Behavioral health shows no signs of receding from the majority of its visits being delivered virtually, and primary and medical specialties have established telehealth as permanent components of their care models.
- Over the coming years, expect these baseline adoption rates to be driven higher as providers continue to experiment with additional use cases, and patients gain increased comfort and familiarity with telehealth utilization.
Given the longitudinal trends of telehealth adoption over the last 2+ years, we are gaining clarity on what is likely to be a new normal across clinical service lines.