CHRO Agenda —  vision of the future of work @ Gartner (Executive Summary)


Key insights and actionable strategies for HR leaders crafting organizational resilience


TheHealthTransformation.Foundation
CHROAgendaInstitute

Joaquim Cardoso MSc
January 28, 2024


2024 brings another wave of challenges and opportunities for the future of work. 


Organizations face unprecedented uncertainty with 

  • global talent shortages, 
  • controlling rising costs and 
  • measuring risky technology’s productivity returns — 
  • and will need to tackle 2024’s nine trends to set and achieve strategic workforce and technology goals.

This toolkit provides insights and actions for HR leaders as they assess how the future of work will impact their organization in the face of heightened expectations



  • The Cost-of-Work Crisis Reaches a Breaking Point 
  • AI Creates, Not Diminishes, workforce Opportunity 
  • Four-Day Workweeks Go From Radical to Routine 
  • Employee Conflict Resolution Is the New Must-Have Skill for Managers 
  • GenAI Experiments Will Yield Hard Lessons and Painful Costs 
  • Skills Overtake Degrees as the Paper Ceiling Crumbles 
  • Climate Change Protection Becomes the New In-Demand Employee Benefit 
  • DEI Doesn’t Disappear, It Becomes the Way We Work 
  • Career Stereotypes Collapse in the Face of Workforce Change


Costs


  • The Cost-of-Work Crisis Reaches a Breaking Point
  • Four-Day Workweeks Go From Radical to Routine

Technology


  • AI Creates, Not Diminishes, workforce Opportunity
  • GenAI Experiments Will Yield Hard Lessons and Painful Costs

Talent & People skills


  • Employee Conflict Resolution Is the New Must-Have Skill for Managers
  • Skills Overtake Degrees as the Paper Ceiling Crumbles
  • DEI Doesn’t Disappear, It Becomes the Way We Work (Diversity Equity Inclusion)

Climate change


  • Climate Change Protection Becomes the New In-Demand Employee Benefit

Continuous change


  • Career Stereotypes Collapse in the Face of Workforce Change
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