Intel and BCG Announce Collaboration to Deliver Enterprise-Grade, Secure Generative AI


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Joaquim Cardoso MSc
Chief Research and Strategy Officer (CRSO) 
May 10, 2023


KEY MESSAGES:


Intel and BCG collaboration aims to democratize generative AI, providing secure and scalable choices that enable enterprises to safely leverage the transformative potential of AI technology while protecting their data assets.


ONE PAGE SUMMARY


Intel and Boston Consulting Group (BCG) have announced a strategic collaboration to deliver enterprise-grade generative artificial intelligence (GenAI) solutions. 


  • The collaboration aims to provide custom and secure GenAI capabilities to enterprise clients while preserving data privacy. 

  • The partnership addresses the challenges of scaling AI applications throughout organizations and mitigating the risks associated with data privacy and security.

The collaboration focuses on developing GenAI solutions that are enterprise-grade, secure, scalable, and easy to use. 


  • By leveraging Intel’s AI hardware and software, including the AI supercomputer powered by Intel Xeon Scalable Processors and AI-optimized hardware accelerators, BCG has created a domain-specific foundation model trained on their proprietary data. 

  • All AI training and inferencing processes are conducted within BCG’s security perimeter to ensure data protection.

BCG employees have benefited from the collaboration through a custom natural language chatbot interface powered by Intel AI technology. 


  • This interface enables semantic search and provides quick access to information that was previously buried in extensive documents. 

  • Users reported significant improvements in satisfaction, result relevancy, and work completion rates compared to existing keyword search solutions.

The joint offering resulting from this collaboration addresses various real-world business challenges, such as 


  • automated portfolio management in the asset management industry, 
  • airline maintenance operations using proprietary airline data, and 
  • more secure software development with custom confidential codebases.

This strategic collaboration between Intel and BCG offers enterprises a turnkey, enterprise-grade GenAI solution that enables scalability and seamless integration into existing workflows. 


  • By prioritizing privacy, security, ease of use, and scalability, the partnership empowers organizations to develop competitive advantages through custom GenAI solutions while navigating the necessary changes in people, processes, and policies.





DEEP DIVE







Intel and BCG Announce Collaboration to Deliver Enterprise-Grade, Secure Generative AI


Pioneering Solution Powered by Intel AI Supercomputer Unlocks Business Value with Custom Datasets While Maintaining High Levels of Security and Data Privacy


BOSTON-Boston Consulting Group (BCG) and Intel today announced a strategic collaboration to enable generative artificial intelligence (GenAI) using end-to-end Intel AI hardware and software, bringing fully custom and proprietary solutions to enterprise clients while keeping private data in the isolation of their trusted environments.


“Generative AI is an emerging and dynamic space, which means organizations must pick the right technology to power their GenAI journey,” says Suchi Srinivasan, a managing director and partner at BCG. “The technology must be enterprise grade from day one and allow for privacy, security, ease of use, and scalability. Our collaboration with Intel will enable enterprises to develop competitive advantages via custom GenAI solutions while thoughtfully navigating the people, process, and policy changes required to derive the maximum value from these transformative solutions.”


The ability to scale AI applications throughout the enterprise continues to challenge businesses across industries. While the new wave of GenAI capabilities has the potential to transform entire industries and create long-term competitive advantage, a barrier to enterprise adoption is the inherent risks associated with data privacy and security. At the root of this collaboration is embedded security to better safeguard data both today and in the future. 

According to joint research by BCG and MIT Sloan Management Review, 84% of global executives believe responsible AI (RAI) should be at the top of management agendas, yet only 25% have comprehensive RAI programs in place.


“Generative AI requires a truly democratized approach that enables more secure and scalable choice so enterprises can safely benefit from the technology,” says Sandra Rivera, executive vice president and general manager of the Data Center and AI Group, Intel. “Our collaboration with BCG allows us to help customers build generative AI applications that require technology optimized across the entire stack completely inside their chosen security perimeter.”


Enterprises also struggle with nascent tools to monitor and manage these GenAI solutions at scale and integrate them easily into existing enterprise workflows. This collaboration allows for an out-of-the-box, turnkey enterprise-grade offering that enables enterprises to meet scaling and life-cycle management requirements easily and in a more cost-effective manner.


BCG leveraged Intel’s AI supercomputer powered by the complementary advantages of Intel Xeon Scalable Processors and AI-optimized hardware accelerators (Habana Gaudi) as well as production-ready hybrid cloud-scale software to power a domain specific foundation model trained on BCG proprietary data, which delivers insights based on over 50 years of highly confidential and proprietary data. In addition, all AI training and inferencing was completed within BCG’s security perimeter.


Together with a custom natural language chatbot interface powered by Intel AI hardware and software, BCG employees were able to retrieve and summarize information via semantic search that was previously buried in long lists of multi-page documents. Compared with the existing keyword search solutions utilized by BCG employees, users reported step change improvements of a 41% increase in satisfaction, 25% growth in result relevancy, and 39% increase in improved work completion rates using the production-grade GenAI application.


The joint offering powered by this collaboration is designed to solve diverse real-world business problems such as employing automated portfolio management agents for the asset management industry, airline maintenance operations using proprietary airline data, and more-secure software development agents with custom confidential codebases.



Originally published at https://www.bcg.com.


Names mentioned


  1. Suchi Srinivasan: Managing Director and Partner at Boston Consulting Group (BCG).
  2. Sandra Rivera: Executive Vice President and General Manager of the Data Center and AI Group at Intel.

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