the health strategist
institute for continuous health transformation,
and digital health — for all
Joaquim Cardoso MSc.
Chief Research and Strategy Officer (CRSO),
Chief Editor and Senior Advisor
November 3, 2023
In 2020/21, we witnessed a significant rise in telemedicine appointments across outpatient care as the health service adapted to restrictions brought about by the COVID-19 pandemic.
- Despite a notable recovery of in-person outpatient activity, with in-person appointments up 36.8% to 77 million between 2020/21 and 2022/23,
- telemedicine remains a key feature of outpatient consultations, accounting for 19.6%, or almost a fifth, of all outpatient activity in 2022/23.
- This is despite a steady decline of telemedicine appointments in the two most recent financial years when compared to the pandemic year (2020/2021), where telemedicine appointments accounted for 28.3% of all outpatient activity.
Overall, total outpatient activity has returned to near pre-pandemic levels having rebounded sharply in 2021/22.
This is an excerpt of the report “State of the Nation — A comprehensive, retrospective review of NHS data”, published by Wilmington Healthcare, in October 2023.
https://wilmingtonhealthcare.com/state-of-the-nation/
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